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  • #1

    Logon Page not coming up - New Install

    All,

    First let me say I realized during the db configuration steps that I had set the ORACLE_HOME directory incorrectly. I've gone back to all places I know of in the start-up scripts gc3env.sh, $GLOG_HOME/oas/bin/oc4j.sh, $GLOG_HOME/tomcat/bin/tomcat.sh. I'm not sure if there are others.

    On to my problem. OTM starts up okay, but when I go to the site with my browers, it just sits there waiting for some response. It does realize that it is OTM site as the brower title changes, but doesn't go on any further. My guess is it has something to do with the initial installation parameters being missed (i.e. ORACLE_HOME). Anyone have any thoughts?
    Box Information
    Solaris 10
    Oracle Application Server
    App/Web/DB all on the same box
    No Report Server
    5.5 CU3

    Also, if I need to reinstall do I need to do all the db configuration work again?

    Thanks,
    John
    Tags: coming, install, logon, otmfaq.com, page
  • #2
    Re: Logon Page not coming up - New Install

    John,

    The first step is to check to see if OAS has initialized correctly. Check the otm/logs/oas/console.log (it may be named something else) file to see if you have any errors. The next step would be to check the otm/logs/tomcat/console.log file and see if that has any errors. Also check the otm/logs/glog.app.log for any errors as well. Report back what the error is and we will try to help you out.

    Nick
    If my post was helpful please click on the Thanks! button

    MavenWire Hosting Admin
    15 years of OTM experience

    Comment

    • #3
      Re: Logon Page not coming up - New Install

      Hi Nick,

      It looks like OAS is not firing up. I'm not much of an expert in that app server, so it's a little challenging to tell. Here's a couple of lines. After that last line it gets pretty repetitive on the statement, just date time is changing. Funny thing is I did an OTM/OAS install earlier this month any it went off without a issue.

      Any help would be appreciate. I'm going to look at the other OAS install.

      Thanks,
      John


      ERROR | wrapper | 2008/01/21 19:02:06 | Shutdown failed: Timed out waiting for signal from JVM.
      ERROR | wrapper | 2008/01/21 19:02:06 | JVM did not exit on request, terminated
      STATUS | wrapper | 2008/01/21 19:02:07 | <-- Wrapper Stopped
      STATUS | wrapper | 2008/01/22 12:17:11 | --> Wrapper Started as Daemon
      STATUS | wrapper | 2008/01/22 12:17:11 | Launching a JVM...
      INFO | jvm 1 | 2008/01/22 12:17:12 | Wrapper (Version 3.1.2) Java Service Wrapper - What is the Java Service Wrapper?
      INFO | jvm 1 | 2008/01/22 12:17:12 |
      INFO | jvm 1 | 2008/01/22 12:17:20 | WARNING: Code-source /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/xprm.jar (from manifest of /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/glogserver.jar) has the same filename but is not identical to /u01/oracle/otm/app/dash/lib/xprm.jar (from <init-library> in /u01/oracle/otm/app/oas/j2ee/home/config/server.xml). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader init.libraries:0.0.0.
      INFO | jvm 1 | 2008/01/22 12:17:20 | WARNING: Code-source /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/xprs.jar (from manifest of /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/glogserver.jar) has the same filename but is not identical to /u01/oracle/otm/app/dash/lib/xprs.jar (from <init-library> in /u01/oracle/otm/app/oas/j2ee/home/config/server.xml). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader init.libraries:0.0.0.
      INFO | jvm 1 | 2008/01/22 12:17:20 | WARNING: Code-source /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/xprb.jar (from manifest of /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/glogserver.jar) has the same filename but is not identical to /u01/oracle/otm/app/dash/lib/xprb.jar (from <init-library> in /u01/oracle/otm/app/oas/j2ee/home/config/server.xml). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader init.libraries:0.0.0.
      INFO | jvm 1 | 2008/01/22 12:17:21 | 2008-01-22 12:17:21.567 NOTIFICATION JMSServer[]: OC4J JMS server recovering transactions (commit 0) (rollback 0) (prepared 0).
      INFO | jvm 1 | 2008/01/22 12:17:21 | 2008-01-22 12:17:21.578 NOTIFICATION JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/Oc4jJmsExceptionQueue].
      INFO | jvm 1 | 2008/01/22 12:17:21 | 2008-01-22 12:17:21.694 NOTIFICATION JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/jobstore].
      INFO | jvm 1 | 2008/01/22 12:17:21 | 2008-01-22 12:17:21.743 NOTIFICATION JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/events].
      INFO | jvm 1 | 2008/01/22 12:17:21 | 2008-01-22 12:17:21.785 NOTIFICATION JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/notifications].
      INFO | jvm 1 | 2008/01/22 12:17:22 | 08/01/22 12:17:22 static initialize in OASStartupShutdownManager
      INFO | jvm 1 | 2008/01/22 12:17:26 | 08/01/22 12:17:26 OASStartupShutdownManager() is called
      INFO | jvm 1 | 2008/01/22 12:17:30 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:17:31 | 138563K->22063K(1041920K), 0.7617514 secs]
      INFO | jvm 1 | 2008/01/22 12:17:36 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:17:37 | 85089K->24150K(1041920K), 0.6487293 secs]
      INFO | jvm 1 | 2008/01/22 12:17:39 | 08/01/22 12:17:39 -----------> GC3 realm initialized
      INFO | jvm 1 | 2008/01/22 12:17:41 | 08/01/22 12:17:40 --
      INFO | jvm 1 | 2008/01/22 12:17:42 | 08/01/22 12:17:42 Drop DataSource begin
      INFO | jvm 1 | 2008/01/22 12:17:42 | 08/01/22 12:17:42 Drop DataSource end
      INFO | jvm 1 | 2008/01/22 12:17:42 | 08/01/22 12:17:42 Drop connection pool begin
      INFO | jvm 1 | 2008/01/22 12:17:42 | 08/01/22 12:17:42 Connection Pool PRIMARY_JTSPool Removed
      INFO | jvm 1 | 2008/01/22 12:17:43 | 08/01/22 12:17:43 DS Created
      INFO | jvm 1 | 2008/01/22 12:17:49 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:17:49 | 90015K->26672K(1041920K), 0.7317309 secs]
      INFO | jvm 1 | 2008/01/22 12:17:55 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:17:57 | 94344K->28004K(1041920K), 1.0503154 secs]
      INFO | jvm 1 | 2008/01/22 12:18:03 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:04 | 105332K->30228K(1041920K), 0.8924173 secs]
      INFO | jvm 1 | 2008/01/22 12:18:11 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:12 | 105644K->32403K(1041920K), 0.9722559 secs]
      INFO | jvm 1 | 2008/01/22 12:18:19 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:21 | 103891K->34571K(1041920K), 1.0616742 secs]
      INFO | jvm 1 | 2008/01/22 12:18:28 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:30 | 119603K->36684K(1041920K), 1.3496818 secs]
      INFO | jvm 1 | 2008/01/22 12:18:38 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:39 | 117844K->39235K(1041920K), 1.2480539 secs]
      INFO | jvm 1 | 2008/01/22 12:18:53 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:18:54 | 174395K->44444K(1041920K), 1.5766292 secs]
      INFO | jvm 1 | 2008/01/22 12:19:03 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:19:05 | 112108K->44794K(1041920K), 1.6070649 secs]
      INFO | jvm 1 | 2008/01/22 12:19:17 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:19:19 | 117290K->44845K(1041920K), 1.9243788 secs]
      INFO | jvm 1 | 2008/01/22 12:19:28 | [GC
      INFO | jvm 1 | 2008/01/22 12:19:28 | 291629K->45300K(1041920K), 0.3317991 secs]
      INFO | jvm 1 | 2008/01/22 12:19:41 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:19:43 | 220948K->51081K(1041920K), 1.8244276 secs]
      INFO | jvm 1 | 2008/01/22 12:19:48 | 08/01/22 12:19:48 : ERROR : 0
      INFO | jvm 1 | 2008/01/22 12:19:49 | 08/01/22 12:19:49 en : ERROR : 391995
      INFO | jvm 1 | 2008/01/22 12:19:49 | 08/01/22 12:19:49 en_US : ERROR : 0
      INFO | jvm 1 | 2008/01/22 12:20:00 | [Full GC
      INFO | jvm 1 | 2008/01/22 12:20:02 | 176130K->67394K(1041920K), 2.0115637 secs]
      INFO | jvm 1 | 2008/01/22 12:20:08 | [Full GC

      Comment

      • #4
        Re: Logon Page not coming up - New Install

        Have you copied over the 3rd party library files as part of the post install?
        If my post was helpful please click on the Thanks! button

        MavenWire Hosting Admin
        15 years of OTM experience

        Comment

        • #5
          Re: Logon Page not coming up - New Install

          Hi Nick,

          Yes, I just checked on each to the 3rdparty files. Just to give you a quick run down.

          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/velocity-1.4.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/velocity-dep-1.4.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/finj.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/wsdl4j.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/jstl.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/3rdparty/standard.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/jstl.jar
          /u01/oracle/otm/app/glog/gc3webapp/WEB-INF/lib/standard.jar
          /u01/oracle/otm/app/glog/tomcat/common/lib/struts.jar

          All have a mode of 755 and are owned by the OTM users and have the appropriate group.

          Thanks,
          John

          Comment

          • #6
            Re: Logon Page not coming up - New Install

            This line:

            has the same filename but is not identical to /u01/oracle/otm/app/dash/lib/xprm.jar

            Looks like it has found the file but may be different than the version that the application is expecting. I would check the file versions to be sure you downloaded the correct version or if it was updated on the download site. If no one else has any oher suggestions, I would then suggest that you put a ticket in with Oracle support.
            If my post was helpful please click on the Thanks! button

            MavenWire Hosting Admin
            15 years of OTM experience

            Comment

            • #7
              Re: Logon Page not coming up - New Install

              Hi Nick,

              Well, I think I got it. I didn't realize that the company I'm doing this for uses Solaris Containers. After banging my head for a bit, I shut down my other instance of OTM and fired this one up and it worked fine.

              Now I know you can't install OAS on the same box, but I would have thought this type of "virtual server" would have been okay. I'll check metalink for this information on virtual servers and OAS.

              Thanks for the help. Hope this doesn't happen to anyone else.

              John

              Comment

              • #8
                Re: Logon Page not coming up - New Install

                John,

                I would advise strongly not to use OTM in any VM. I have seen in the past that OTM performs horribly in a VM. If you are looking at creating multiple instances, you should just use a new directory with other ports for Apache, Tomcat and OAS. The version of OAS that is included in OTM uses only oc4j so you can install muliple instances with it.

                Nick
                If my post was helpful please click on the Thanks! button

                MavenWire Hosting Admin
                15 years of OTM experience

                Comment

                • #9
                  Re: Logon Page not coming up - New Install

                  Hi Nick,

                  Well I can't disagree with the performance it is pretty bad. Right now this is just of POC site, so I think the guys can handle it. I will let the client know this is strongly frowned upon and performance will be come and issue. Thanks.

                  As far as mutliple installs on the same box I thought OAS could only be installed once on the same box? I don't remember where I read that.

                  Thanks for the help. I'm still a little miffed on the why it was causing such an issue.

                  John

                  Comment

                  • #10
                    Re: Logon Page not coming up - New Install

                    Hi John,


                    Getting mutliple instances of the full OAS to install is generally a no no but can be done with a little modification. The one that ships with OTM is a stipped down version which doesn't include things such as the IAS console. I only had to do this once and hopefully will never do that again.


                    Nick
                    If my post was helpful please click on the Thanks! button

                    MavenWire Hosting Admin
                    15 years of OTM experience

                    Comment

                    • #11
                      Re: Logon Page not coming up - New Install

                      Well with any hope the buy out of BEA maybe will go back to just the two app servers (unless they embark on JBOSS).

                      Thanks,
                      John

                      Comment

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