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Labels and Icons are not coming on UI after the restart

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  • Labels and Icons are not coming on UI after the restart

    Dear Pals,

    Due to some maintainance reason, I stopped my Database, web and app servers and restarted all again. By the time I opened the OTM login page, system not picking the lables and icons. Could any one tell me how to overcome this problem?

    Thanks & Regards,
    Lakshman
    Cheers,
    Murthy

  • #2
    Re: Labels and Icons are not coming on UI after the restart

    To resolve this issue, restart your web tier - so that it will instantiate security with the application tier and pull these data values. Should it still fail, then you likely have a connection issue between either the OTM app and db servers (which together create the security realm) or the web and app servers.

    To avoid this in the future, carefully follow the restart procedure noted in the Administration Guide.

    --Chris
    Chris Plough
    twitter.com/chrisplough
    MavenWire

    Comment


    • #3
      Re: Labels and Icons are not coming on UI after the restart

      Thanks for the reply Chris. I done the same. Below are the comments that I am getting on consol.

      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
      Checking if database is up or not.................
      Starting OTM apps server please wait..............
      Waiting for DB Server to finish startup
      Starting WebLogic Application Server...
      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
      OTM apps server started successfully..............


      Starting OTM web server please wait...............
      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
      Waiting for App Server to finish startup
      Starting Tomcat Servlet Server...
      Waiting for Tomcat to finish startup...
      Starting Apache
      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~
      OTM Web server started successfully..............
      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~

      Regards,
      Lakshman
      Cheers,
      Murthy

      Comment


      • #4
        Re: Labels and Icons are not coming on UI after the restart

        Okay - looks like the startup procedure is being followed correctly. In this case, it may be an issue with the app sever connecting to the DB server and instantiating the security realm. If you're using WebLogic, you can check in the $OTM_HOME/logs/weblogic/console.log and weblogic.log files and look for issues when the DB connection pool and security realm are created.

        --Chris
        Chris Plough
        twitter.com/chrisplough
        MavenWire

        Comment


        • #5
          Re: Labels and Icons are not coming on UI after the restart

          Thanks Chris for the prompt reply, I will verify the logs today and get back.

          Cheers,
          Lakshman
          Cheers,
          Murthy

          Comment

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