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[SOLVED] Reordering Agent Actions

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  • [SOLVED] Reordering Agent Actions

    All -

    I have a fairly extensive agent in 5.5 with many If clauses and direct SQL updates. Does OTM have the ability to reorder / reorganize the statements and actions?

    Example:

    If 1
    If 2
    If 3
    If 4
    If 5

    If I wanted to add create a new "If Statement" and insert it between numbers 3 and 4, but on the same hierarchical level (not nested within "If 3") is this possible?

    Thanks.

  • #2
    Re: Reordering Agent Actions

    Maybe I can help, so You are trying to organize the agent actions but can you be a little more clear in what you are trying to accomplish
    Thank You
    anoopkrishna

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    • #3
      Re: Reordering Agent Actions

      Originally posted by anoopkrishna
      Maybe I can help, so You are trying to organize the agent actions but can you be a little more clear in what you are trying to accomplish
      Yes thank you. I am attempting to re-order the agent actions without deleting them and recreating the agent. Right now I see no way to re-adjust or re-order the agent actions without deleting to the section which you want to insert, then rebuilding the agent above that point.

      I've even check in the DBA.ADMIN domain and still see no option.

      Comment


      • #4
        Re: Reordering Agent Actions

        No, you dont have to go to DBA.ADMIN to do that, unless ofcourse you want to change a PUBLIC agent.

        And yes, OTM doesnt allow a easy process to re-arrange the agent actions, as in a screen set.

        What best you can do is, take extract of the agent, with its agent event and agent actions and then upload it as csv after you make the changes ................

        That might work ...............
        Thank You
        anoopkrishna

        Comment

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