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Agent sending duplicate emails

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  • njoyotm
    Re: Agent sending duplicate emails

    Can I know what is the event you have used on your Shipment Agent?If you can share the details, we can try debugging it.

    Leave a comment:

  • sloppypoet
    started a topic Agent sending duplicate emails

    Agent sending duplicate emails

    We have an agent that searches for specific shipments each night and sends email notifications to contacts on those shipments. This has worked nicely for a few years but has suddenly begun sending duplicate emails. When we run the query used to define the shipments, we see only one shipment yet the agent is sending 2 emails. Has anyone else run into this issue or does anyone have suggestions on how to correct the issue? Thanks!