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URGENT: Carrier manually created a zero payment invoice and otm auto approved it

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  • URGENT: Carrier manually created a zero payment invoice and otm auto approved it

    Carrier manually created a zero payment invoice and otm auto approved the invoice cause there is an invoice already for the shipment which is approved.

    The auto approve rules do not allow the zero due invoice.
    There is a prepaid amount in the invoice filled in with more than 100.

    Please let me know why OTM has approved such an invoice automatically and the notes has "the invoice matched shipment which already has an invoice"
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