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OTM 5.5: Unable to Move Order Movements to Shipments

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  • OTM 5.5: Unable to Move Order Movements to Shipments

    Hi everyone,

    Has anyone been able to move unplanned order movements to existing Shipments using the action > Move To Shipment? I did not check the Consolidate Equipment checkbox.

    I keep getting the error:
    Failed to move order movements to shipment, see log for details
    Can not consolidate shipment without consolidate equipments, because can not assign best cost equipment for new shipment. (shipmentPK=DEV/CHN/CENTRAL.01117)

    Any ideas anyone?

  • #2
    Re: OTM 5.5: Unable to Move Order Movements to Shipments

    Ian - there are probably a few things you could check:

    1. Is the source and destination locations on the order movement the same as the source and destination of the shipment you are trying to add it to ?

    2. Also, when you create an order movement, it is based on an itinerary and the order movement contains a reference to the itinerary leg on which it was created. Is the shipment you are trying to add this to based on the same leg gid ?

    3. I dont know the exact rules on what that action does, but I do know that using that action for an order release works very well. Therefore, it may be some restriction based around the fact you are using OM's. If you wanted to test that, you could try the same scenario using an OR instead of an OM.

    If you post the bottom of the log file which contains some SQL and more detailed debug someone may be able to identify the exact problem. Definitely log an SR if you have not already done so.

    Comment


    • #3
      Re: OTM 5.5: Unable to Move Order Movements to Shipments

      Originally posted by bmj_23 View Post
      Ian - there are probably a few things you could check:

      1. Is the source and destination locations on the order movement the same as the source and destination of the shipment you are trying to add it to ?

      2. Also, when you create an order movement, it is based on an itinerary and the order movement contains a reference to the itinerary leg on which it was created. Is the shipment you are trying to add this to based on the same leg gid ?

      3. I dont know the exact rules on what that action does, but I do know that using that action for an order release works very well. Therefore, it may be some restriction based around the fact you are using OM's. If you wanted to test that, you could try the same scenario using an OR instead of an OM.

      If you post the bottom of the log file which contains some SQL and more detailed debug someone may be able to identify the exact problem. Definitely log an SR if you have not already done so.
      hi bmj_23

      thx for the reply!

      1. Yep same source and destination
      2. Are you refering to the Original Leg ID or just the Leg ID? For each of my order movements, the Leg ID is not the same but the Original Leg ID is.
      3. Yeah will try OR's but that would totally break my modelling as we have made the decision to go with Order Movements. Still will try to see if we can find a workaround if OM's fail.

      Thx!

      Comment


      • #4
        Re: OTM 5.5: Unable to Move Order Movements to Shipments

        Ian, post the final 20 lines from the Planning log file when you are running this action and lets see if we can see what is happening there...

        Comment


        • #5
          Re: OTM 5.5: Unable to Move Order Movements to Shipments

          Hi bmj_23,

          Sorry I did not see your reply. Please find the logs as attched.

          Thanks!
          Attached Files

          Comment


          • #6
            Re: OTM 5.5: Unable to Move Order Movements to Shipments

            Hi, its not clear from that log file exactly what the issue is but it looks like OTM is failing to find a valid rate for the shipment that you are trying to create by adding the OM to the existing shipment.

            This may be a problem with the rate that OTM is trying to use to rate the shipment, indicated by the text "rate engine result 1 was filtered out due to rate service constraint" in the log file.

            I would think the best way to resolve this is to log an SR. There is nothing I am aware of in the set up you have explained which should prevent this action from working.

            Comment


            • #7
              Re: OTM 5.5: Unable to Move Order Movements to Shipments

              Hi bmj_23

              Thanks! I have logged an SR and will be having a OWC. Will update with any findings!

              Ian

              Comment


              • #8
                Re: OTM 5.5: Unable to Move Order Movements to Shipments

                Ian
                There is a option on the leg of the itinerary for equipment consolidation type. Can you tell me what it is set to?
                Samuel Levin
                MavenWire

                www.MavenWire.com

                Comment


                • #9
                  Re: OTM 5.5: Unable to Move Order Movements to Shipments

                  You've probably already resolved this by now - but just fyi - I have found that building a direct shipment then doing a force merge on the 2 together works much better than moving an order to an existing shipment - esp where the stop does not exist or the weight/volume causes the logic to go a different route. The merge usually works pretty well as long as the dates are aligned in previous versions.
                  Last edited by Shells; July 10, 2007, 15:57.

                  Comment


                  • #10
                    Re: OTM 5.5: Unable to Move Order Movements to Shipments

                    Originally posted by Shells View Post
                    You've probably already resolved this by now - but just fyi - I have found that building a direct shipment then doing a force merge on the 2 together works much better than moving an order to an existing shipment - esp where the stop does not exist or the weight/volume causes the logic to go a different route. The merge usually works pretty well as long as the dates are aligned in previous versions.
                    Hi everyone,

                    Thanks for your replies - sorry I have not been keeping tabs on this thread as I have been working to resolve a TON of issues on 5.5 with Oracle Support.

                    Sam: The Itinerary Equipment Consolidation type is NO CONSOLIDATION but with the Build Single Shipment checkbox checked

                    Shells: Thanks for the tip! I will consider using it as well. Currently I am at my wits end and am thinking of going the Order Release way - moving the Order Release to the Shipment

                    Everyone: The reply from Oracle is that the code is behaving as it is. For me to do otherwise is an Enhancement Request. I am still in the process of getting Oracle to give me the intended business functionality of this.

                    Does anyone know what Order Movement > Move To Shipment is for? I am very interested to find out!

                    Thanks!
                    Ian

                    Comment


                    • #11
                      Re: OTM 5.5: Unable to Move Order Movements to Shipments

                      Ian - from reading the GC3 help, it looks like the action to move an order movement to a shipment should work fine. If you have a shipment from A-B and a corresponding order movement from A-B that you want to add to that shipment, this order movement action should allow that to take place without any issues.

                      If that is failing, what exactly are Oracle support saying that an enhancement request should do that the current code does not support ? Would be interested in hearing that.

                      Comment


                      • #12
                        Re: OTM 5.5: Unable to Move Order Movements to Shipments

                        Originally posted by bmj_23 View Post
                        Ian - from reading the GC3 help, it looks like the action to move an order movement to a shipment should work fine. If you have a shipment from A-B and a corresponding order movement from A-B that you want to add to that shipment, this order movement action should allow that to take place without any issues.

                        If that is failing, what exactly are Oracle support saying that an enhancement request should do that the current code does not support ? Would be interested in hearing that.
                        Hi bmj_23,

                        Yeah that was what I told Oracle support as well. I have asked them for a detailed description of what the code was supposed to do - but they have not responded to me.

                        In addition, I just found out that Delete Order Movements only work when there are "orphaned" OMs as a result of Actual Shipments via Integration. - interesting isn't it? Likewise, they did not mention this in the help.

                        I am beginning to think that OMs were speced out for a very narrow purpose which was not documented properly in help - hence the confusion.

                        Will let you know once I get anything back from Oracle

                        Cheers!
                        Ian

                        Comment


                        • #13
                          Re: OTM 5.5: Unable to Move Order Movements to Shipments

                          Hi,

                          Just a quick update, word from Oracle is that this does not work for shipments with interim stops ...

                          But in our tests, even with a shipment with a simple 2 stops, point-to-point still does not work ...

                          Anyone has gotten moving Order Movements to shipments working?

                          Ian

                          Comment


                          • #14
                            Re: OTM 5.5: Unable to Move Order Movements to Shipments

                            Ian,

                            Did you receive any solution for this from Oracle? Or what was the work around you have done.
                            regards
                            Vipin

                            Comment


                            • #15
                              Re: OTM 5.5: Unable to Move Order Movements to Shipments

                              Hi Vipin,

                              To be specific, we heard from Oracle that move order movements to shipments does not work with Single Shipment - Multiple Equipment model (which we are using for some cases). We submitted an Enhancement Request and Oracle maintained that they will not support move order movements to shipments when the shipment has multiple equipments

                              As of CU3 RU6, we are able to move order movements to shipments provided the following are met:

                              (1) There's only one equipment in the shipment.

                              (2)There is an equipment defined in the itinerary/carrier rates that is able to accommodate the whole ship units being merged together (original ship units in shipment plus those belonging from the OM being moved).

                              For the time being, we are using a manual workaround in our ops to circumvent this issue. However, we are moving our model to the Single Shipment - Single Equipment model and once that is completed, we should be ok.

                              There was a null pointer exception bug raised my my team - this is supposedly fixed in CU4 RU2.

                              However, due to go-live contraints, I am not able to test this on CU4 RU2.

                              Hope this helps!

                              Ian

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