Unable to find the producer in OTM

[new_otm]

Hi,
When I try to create a new service provider in the OTM application I get the following error (see bellow. This occurs no matter from which menu I try to creat it. Error name "Unable to find the producer".

Can anyone help?

at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Construc tor.java:274)
at glog.util.exception.GLException.factory(GLExceptio n.java:413)
at glog.util.exception.GLException.factory(GLExceptio n.java:390)
at glog.webserver.util.AbstractManagementServlet.getD ocument(AbstractManagementServlet.java:291)
at glog.webserver.servprov.custscreen.ServprovCustMan agementServlet.getDocument(ServprovCustManagementS ervlet.java:25)
at glog.webserver.util.AbstractServletProducer.proces s(AbstractServletProducer.java:81)
at glog.webserver.servprov.custscreen.ServprovCustMan agementServlet.process(ServprovCustManagementServl et.java:39)
at glog.webserver.util.BaseServlet.service(BaseServle t.java:614)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at glog.webserver.screenlayout.ClientSessionTracker.d oFilter(ClientSessionTracker.java:54)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at glog.webserver.util.SetCharacterEncodingFilter.doF ilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:17
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:14
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:534)

[bmj_23]

Re: Unable to find the producer in OTM

Hi, if you are just using the standard OTM UI, that sounds like an issue you need to log with Oracle support. The ability to create a new service provider via the UI is very, very standard so this is odd and may be related to either some custom UI work that someone has done for you or a very specific issue with this release.